Contact & Referrals
Ready to Take the Next Step?
Whether you're a family member looking for a safe, dignified home for someone you love, or a case manager ready to transition a complex person into the community, the DHS team is here to help.
Referral Form
Tell Us About the Person You're Calling For
Free Eligibility Check
Not Sure If You Qualify for ECF CHOICES? Let's Find Out — Free.
- Phone
- 615-502-0525
- Hours
- Office hours: Mon–Fri 8AM–5PM. Residential care and on-call support: 24/7.
- Service area
- DHS is in Middle and West Tennessee
- Licensing
- Medicaid provider · DDA-certified CLS · CMS-certified · 1915(c) waiver & ECF CHOICES
- Referrals
- Free ECF CHOICES Eligibility Consultation — no obligation
Our Locations
Nashville (main office)
435 Metroplex Drive, Nashville, TN 37211
Intake, administration, and clinical team
West Tennessee
Shelby County, TN
Serving the Memphis area
Transitions
Complex Transitions Deserve a Real Plan
Every new member moves through our structured 30-Day Transition Pipeline — beginning with in-home shadowing to learn each person's routines and preferences, followed by an intensive stabilization period during the first 72 hours in a new setting, and continuous clinical check-ins through the full first month.
DHS is in Middle and West Tennessee
DHS is in Middle and West Tennessee.
Be the first to hear about new services and locations.